About Valley Box
Since 1965, Valley Box has been a fixture of San Diego’s packaging industry. Products range from military defense, aerospace, complex designs, and vibration and impact resistant internal packaging, for every type of packaging requirement used in today’s commercial applications.
We are a leading industry provider of high-quality custom crates, heat treated export containers, barrier bag packaging and global shipping services.
We specialize in tackling packaging challenges faster and smarter than the other guys including crating solutions for over-size products, shock-resistant crating for sensitive equipment, and effective moisture barrier resistant packing and materials.
Frequently Asked Questions
Q: Which cardboard box should I use?
A: Download this helpful guide
Q: Does Valley Box have a minimum order?
A: There is no minimum dollar amount on orders. On non-stock items, there is a minimum order of one Bundle/one Case/one Unit. Valley Box stock items include (but not limited to) boxes, tape, protective wraps, envelopes, etc.
Q: Can I get a corrugated sample?
A: Yes, on some stock items. Most samples are free. A nominal shipping charge, however, will apply. Certain items are excluded from our sample program. Samples of large boxes are available, but will include a fee for the box plus estimated shipping costs.
Q: Does Valley Box have a return policy?
A: Only on in store stock items that are unused. Receipt required. Does not apply to moving kits, custom and/or special order items.
Q: Is there a "shipping & handling" charge added to my order?
A: Shipping & handling charges are dependant on the services you purchase and the method of shipping used
Q: When can I expect to receive my order?
A: Our answer depends on the distance of your location from our warehouse and on the carrier that you selected. The level of carrier service can also have a direct bearing on delivery. Click on the desktop telephone located on this screen and a Customer Service Representatives will call you back with helpful information.
Q: What types of payment do you accept?
A: We accept most major credit cards, including:
* MasterCard
* Visa
* American Express
* We can ship C.O.D. (limited to small orders)
* Open credit terms (net 15 days) are available based on prior credit approval
Q: What are your office hours?
A: You can reach us between the hours of 7:00 A. M. and 3:30 P. M. PST, Monday thru Friday, except holidays.
Our store hours are 7:00 A.M. to 3:30 P.M. Monday thru Friday.
Phone: 1-866-449-2882
Fax: 1-619-449-3919 OR for commercial industrial clients 1-619-448-7095
E-Mail: click here