Confidential Information

Email correspondence and subsequent attached information is confidential and may be privileged or otherwise protected from disclosure.  Be advised that dissemination or distribution of this information, to parties unrelated to the entity in which it was intended may be unlawful.  If you are not the intended recipient of this communication any use is prohibited. Please contact the sender and destroy all copies of the original message and enclosed attachments.

Estimate, Quote & ROM Policy

PRICE: Price is based upon the information provided at the time of being provided; any adjustments may result in a price change. Price validity is expressed on the quote, if not listed then price is valid for 15-days by default. Price for steel is valid for 10-days by default.
QUANTITY VARIANCE: Some corrugated & foam orders are subject to +/-10% quantities.
CANCELLATION: Goods manufactured in accordance to customer specification cannot be resold and therefore are not subject to cancellation by customer at any time after purchase order has been issued. Charges may apply for the cancellation of services if the customer fails to give more than 24-hour notice to cancel or reschedule a set delivery or pack job date.
FREIGHT: Any arrangements made for transportation is understood to be a contract between the customer and the carrier.
DAMAGE: Title of crate(s) and/or packing materials are transferred to the customer prior to packaging. Valley Box assumes no responsibility for damage, loss or delay in shipment once products have been accepted by the carrier. Valley Box assumes no responsibility for items that have been packed by the customer.
CONFIDENTIAL INFORMATION: This document and all its information are confidential and may be privileged or otherwise protected from disclosure. Be advised that dissemination or distribution of this information, to parties unrelated to the entity in which it was intended, is prohibited and may be unlawful.

Order Policy

PRICE: Price is based upon the information provided at the time of being provided; any adjustments may result in a price change. Price validity is expressed on the quote, if not listed then price is valid for 15-days by default. Price for steel is valid for 10-days by default. Due to price fluctuations in the commodities market prices may need to be re-quoted prior to a re-order.
PAYMENTS: Customer payment terms are expressed on the Quote and/or Order.
CREDIT CARD PAYMENTS: Be advised as of May 3rd, 2021 Valley Box Company will transition to PaymentLOCK® as the credit card processing platform which allows the addition of a 3.5% surcharge to the invoice total.
QUANTITY VARIANCE: Some corrugated & foam orders are subject to +/-10% quantities.
CANCELLATION: Goods manufactured in accordance to customer specification cannot be resold and therefore are not subject to cancellation by customer at any time after purchase order has been issued. Charges may apply for the cancellation of services if the customer fails to give more than 24-hour notice to cancel or reschedule a set delivery or pack job date.
FREIGHT: Any arrangements made for transportation is understood to be a contract between the customer and the carrier.
DAMAGE: Title of crate(s) and/or packing materials are transferred to the customer prior to packaging. Valley Box assumes no responsibility for damage, loss or delay in shipment once products have been accepted by the
carrier. Valley Box assumes no responsibility for items that have been packed by the customer.
CONFIDENTIAL INFORMATION: This document and all its information are confidential and may be privileged or otherwise protected from disclosure. Be advised that dissemination or distribution of this information, to parties unrelated to the entity in which it was intended, is prohibited and may be unlawful.