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5 Crating Pitfalls to Avoid When Shipping

Customs regulations, receiving capabilities and method of transport... These are just a few issues every manufacturing business must face when preparing for shipping and the all-important crating process. Fortunately, there are a number of ways to prevent the common problems that can affect getting your shipment to the end user on-time and in perfect condition.

crating 5-pitfalls

Whether your product is shipped in the largest wood crating or the smallest cardboard boxes, avoiding these 5 pitfalls can help the packaging and shipping process go more smoothly.

#1 Playing the guessing game with weight and measurements.

Estimating the weight and dimensions of the product you're crating is a bad idea. Custom crating is designed according to the specifics of your product, so its important that the data collected prior to manufacturing the packaging is accurate.

Alicia Guillette, Vice President of Valley Box Company, explains,

"To design a wooden crate, we work from the inside out. We evaluate what internal components are needed to properly support the product, then base the external design off those decisions. If the product doesn't fit after we've manufactured the box, we would have to go all the way back to square one to correct the mistake."

If a measurement error is made on the customer's end, the mistake can become costly. Which is why its important to always double check the weight and measurements of your product while you're preparing for shipping.


Its not hard, you just need to determine the longest side, the widest end, the tallest height, and the weight of all the parts going in the crating. Valley Box put together this 1 minute video explaining How to measure a part for packaging.

#2 Choosing a mode of transport last minute.

Mode of transport does matter. It can affect everything from crating & freight costs, delivery date, and even the environment.

For example:

Air transport

Delivery Date: Air Transport is usually much faster than ship transport, especially for long distance shipments.

Package Type: Typically this type of packaging is designed to be as light weight as possible, such as corrugated boxes or custom triple wall boxes. This reduces freight costs which are based on weight as well as cubic feet.

Environment: However, CO2 emissions are much higher in air transport versus ocean transport.

Cost: Air transport is usually more expensive than all other modes.

Ocean Transport

Delivery Date: Ocean Transport is one of the longest point A to point B transit methods when compared to the others. Typically this is because the package is traveling a much further distance and usually must undergo customs inspections.

Package Type: Overseas exported shipments have customs regulations that apply and specific ports are designated for importing and exporting certain types of cargo. Wooden crates require heat treatment and sometimes fumigation. Check out Valley Box's article Why Do I Need Heat Treated Wood? 

Environment: Typically, ocean shipments are considered more environmentally friendly because of the high quantity of cargo being moved in a single shipment. 

Cost: When calculating the total freight costs, keep in mind that your crating may require traditional truck freight to get to the port yard and then from the port yard to the final destination.    

Rail  Transport

Delivery Date: Rail can be a convenient way to ship products across hundreds to thousands of miles. Rail transit avoids road congestion for the majority of shipping time. 

Package Type: Rail shipments are great for bulky heavy packages shipping nationally. The packaging must meet width requirements for enclosed vs open cars, because a train car is only so wide.

Environment: CO2 emissions are significantly less than truck and trailer and from a land use point of view rail transport avoids road congestion.

Cost: Rail transit is generally less expensive than other methods of transport.   When calculating the total freight costs, keep in mind that your packages may require traditional truck freight to get to the rail yard and then from the rail yard to the final destination.    

Truck and Trailer Transport

Delivery Date: Truck and Trailer Freight is the most convenient as it operates door to door. 

Package Type: Crating must be designed to meet width and height restriction, and may face additional permitting expenses for wide loads. Trucking also has options like enclosed vs open beds to accommodate bulky loads.

Environment: The EPA claims that truck and trailers emit 5 times more emissions than other modes of freight. However, most packages need to be on a truck and trailer for at least the very first or final portion of the shipping journey.

Cost: Trucking is the most commonly used method of transport and therefore tends be a very competitive market with plenty of networks of trucking and logistics companies to help you find the best rate.

#3 Downplaying what’s inside of the crating.


If your product is FragileMoisture SensitiveHeavy or Perishable make it clear to your crating vendor. Simply put, come up with clear terms to describe your product to better communicate your specific needs before you start preparing for shipping. This information will aid in the custom wooden crate design, freight method, and any external markings such as labels or stencils.

Remember the people handling the transport of your shipment don't know what's inside, its up to you to clearly communicate how you want the crating handled.

Keep in mind, your shipment must make its way through multiple channels before reaching the end user, so it’s never a bad idea to cover all bases during prep.

#4 Assuming the end user has material handling equipment.


Its always recommended to find out how your package will be handled by the end user. Ask about receiving capabilities, long-term storage, reusability, and other related concerns ahead of time. All of these issues can affect costs, the safety of your products, delivery times, and more. Here are some example questions you may want to ask your end-user:

Receiving Capabilities 

Do you have a forklift, pallet jack, dolly or other handling equipment?

What is the narrowest doorway the wooden crate will need to fit through?

Do you have the appropriate tools to open the shipment?


How long will you wait to open the wooden crate once it has been delivered?

What environmental conditions will the wooden crate be in while waiting to be opened?

Can the customer reuse the crating for a return shipment?

#5  The idea that “less is more.”   


When it comes to custom crating, the more information you provide the better. When you start preparing for shipping decide on the artwork or stenciling you want on the packaging.

crating stencil

This includes elements like:

  1. Your logo, making your wooden crate easy to identify
  2. Detailed handling instructions
  3. Added color to make your wooden crate stand-out
Valley Box has put together a visual guide to help you remember all 5 of these steps the next time your preparing your product for shipping.

Topics: Tips

Valley Box Company

Written by Valley Box Company

Valley Box demonstrates what is possible beyond just the typical wooden crate. This specialty crating manufacturer works with a wide variety of materials from wood to plastic, corrugated, metals and more. Discover how to take specialty crating to the next level.